Challenge
The Academy for Surgical Coaching needed enhanced operational systems, increased efficiency, and expanded funding options to meet increasing demand and operate at scale.
Solution
AGC worked with the Academy to streamline operations to allow for the organization to operate more effectively. Key initiatives included the realignment
Challenge
The Academy for Surgical Coaching needed enhanced operational systems, increased efficiency, and expanded funding options to meet increasing demand and operate at scale.
Solution
AGC worked with the Academy to streamline operations to allow for the organization to operate more effectively. Key initiatives included the realignment of internal responsibilities, the development of system efficiencies, and the expansion of the Academy's training faculty and training platforms as revenue- generating opportunities.
Following a market assessment, ACG also guided the Academy to develop a fee-for-service model that would allow the organization to become more self-sufficient and less reliant on external grants.
Results
The Academy has been able to expand its outreach and grow its impact across the U.S. and internationally, while also building a solid revenue base to support operations. The Academy has now trained over 350 surgical coaches through their accredited certification program, tripled the number of revenue-generating programs offered, and reached a critical marker of generating 50% of annual revenue through fee-for-service programs.
"Audrey is absolutely amazing. Her experience level and know-how are extraordinary. In almost no time, she had assessed our organization and team, identified our strengths and areas for improvement, and put an action plan in place. She has gone above and beyond in every way and taken our organization to a new level. She is one of the most competent people I have ever worked with and I cannot recommend her highly enough."
- Caprice Greenberg MD, President Emeritus and Co-Founder
Challenge
A successful mid-size manufacturing company was losing employees across the organization, even though team members reported being very happy working for the company.
Solution
AGC conducted an assessment to identify the root cause of employee departures. Through this process, it was discovered that key staff members were being lost
Challenge
A successful mid-size manufacturing company was losing employees across the organization, even though team members reported being very happy working for the company.
Solution
AGC conducted an assessment to identify the root cause of employee departures. Through this process, it was discovered that key staff members were being lost because they did not see a career path for themselves within the company. While numerous career growth options were available across all areas of the organization, they were not well documented or communicated.
To address transparency concerns and improve retention, AGC created a Career Pathway Program that accomplished the following goals:
Results
Company leaders reported high levels of employee engagement in reaction to the Career Pathway Program. Employees reported feeling that they were listened to and felt valued by the organization as a result. Transparency into future roles improved trust across the organization and engendered a greater sense of loyalty among employees.
“The assistance and guidance from Audrey George and her team made all the difference and allowed us to hit this goal.” - Director of Talent
Challenge
A company leader offended members of a group meeting, creating tension and damaging the previously positive workplace culture. The incident threatened team cohesion, employee morale, and the organization's culture.
Solution
AGC implemented a comprehensive recovery strategy focused on healing, learning, and rebuilding trust, includi
Challenge
A company leader offended members of a group meeting, creating tension and damaging the previously positive workplace culture. The incident threatened team cohesion, employee morale, and the organization's culture.
Solution
AGC implemented a comprehensive recovery strategy focused on healing, learning, and rebuilding trust, including:
Results
Through deliberate interventions over several months, the AGC team enabled the organization to successfully:
Follow-up assessments confirmed the team returned to its previously positive and collaborative atmosphere, with many participants noting that the company has emerged as a better workplace through the recovery process.
Challenge
Preparing a successful mid-size company for sale, the CEO recognized the need to prepare leaders for the high-stakes interactions that would significantly impact the sale results.
Solution
AGC developed a multi-faceted program to ensure leadership readiness for showcasing the team's strengths and the company's growth opportunitie
Challenge
Preparing a successful mid-size company for sale, the CEO recognized the need to prepare leaders for the high-stakes interactions that would significantly impact the sale results.
Solution
AGC developed a multi-faceted program to ensure leadership readiness for showcasing the team's strengths and the company's growth opportunities:
Results
The leadership team emerged from the preparation process with:
One participant reported such significant value from the experience that he requested additional mock interview sessions to further refine his communication skills.
"I am grateful to our CEO for providing this opportunity for our team. The other CEOs improved my understanding of the sale process, and the interviews helped me understand the type of questions we might be asked and how to provide clear and direct answers, even about difficult topics. I am better prepared and ready for the process." - Leadership Team Member
Audrey George Consulting
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